Senior Telecaller

A new Senior Telecaller role is open at Mindcampus, Sikandra, Agra. You can earn up to ₹15,000/month. There are 2 open positions.

In the employer’s words

Outbound Telecalling. More Than 2 Years Experience Compulsory. | Languages : Hindi | Type : Mutual Funds | Preferred Experience In : Real Estate

What you will do

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Hindi, Mutual Funds, Real Estate
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi
• Type: Mutual Funds
• Preferred Experience In: Real Estate
• You are calm under pressure and customer-first

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Location: Sikandra, Agra, Uttar Pradesh
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Mindcampus reviews applications regularly.