Telecaller

A new Telecaller role is open at Mindtronix, Tummalagunta, Tirupati. Great for first-time job seekers. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Hindi and English, Typing speed, Verbal communication, Complaint handling
• Basic English
• Freshers can apply
• Someone customer-first and patient

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

Day-to-day work

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.

Job at a glance

• Work location: Tummalagunta, Tirupati, Andhra Pradesh
• Work mode: Office-based
• Openings: 1
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Mindtronix. It takes less than a minute.