Telecaller

Join Mioni as a Telecaller in Shailendra Nagar, Raipur. Salary is up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of CRM tools, Hindi and English, Active listening and Complaint handling
• Basic English
• Freshers can apply
• You are patient and customer-first

Compensation

Compensation: ₹10,000 – ₹15,000 per month.

Position details

• Job location: Shailendra Nagar, Raipur, Chhattisgarh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Mioni.