Service Marketing Executive ( Sme )

Mira Hyundai is hiring a Service Marketing Executive ( Sme ) in Warje, Pune. 5 candidates will be hired for this role. You can earn up to ₹20,000/month.

In the employer’s words

Service Marketing Executive Is Responsible For Contacting Customers For Car Service Reminders, Appointment Booking, And Promoting Service Offers. The Role Includes Customer Follow-Ups, Query Handling, And Coordination With The Workshop Team To Improve Customer Satisfaction, Workshop Footfall, And Service Revenue. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi
• A calm under pressure, patient attitude

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Location: Warje, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Openings: 5
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mira Hyundai reviews applications regularly.