Service Marketing Executive ( Team ...

Mira Hyundai is looking for a Service Marketing Executive ( Team ... to join its team in Warje, Pune. 2 candidates will be hired for this role. Salary is up to ₹30,000/month.

Note from the employer

Sme Team Leader Is Responsible For Managing The Sales Team, Handling Customer Inquiries, And Ensuring Achievement Of Sales Targets. The Role Includes Team Coordination, Customer Follow-Ups, Performance Monitoring, And Guiding The Team To Improve Customer Satisfaction And Overall Business Growth. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary and benefits

The salary for this role is ₹20,000 – ₹30,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A polite, calm under pressure attitude

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Position details

• Location: Warje, Pune, Maharashtra
• Employment type: Full time
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Mira Hyundai today.