Operation Executive

Miracle Ventures Private Limited is hiring an Operation Executive in Makarba, Ahmedabad. There are 2 open positions. You can earn up to ₹40,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Skills Needed : Email, Computer | Advanced Excel, MS Word

Pay and perks

The salary for this role is ₹25,000 – ₹40,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Advanced Excel, Computer, Email and Ms Word
• Good English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Email, Computer
• Advanced Excel, MS Word
• A polite, customer-first attitude

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.

Job at a glance

• Work location: Makarba, Ahmedabad, Gujarat
• Openings: 2
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Miracle Ventures Private Limited.