Operation Manager

Mis Healthcare Pvt Ltd has an opening for an Operation Manager based in Warje, Pune. Salary is up to ₹50,000/month. The team is filling 5 vacancies.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Email

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Basic Excel and Email
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Email

Salary

Compensation: ₹30,000 – ₹50,000 per month.

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Warje, Pune, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 5
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Mis Healthcare Pvt Ltd today.