Guest Relations Executive

Mister Hair is looking for a Guest Relations Executive to join its team in Kukatpally, Hyderabad. You can earn up to ₹20,000/month. There are 2 open positions.

Employer’s description

Greet And Assist Guests With Check-Ins, Reservations, And Inquiries. Provide Information About Services And Amenities While Maintaining A Professional Demeanor. Address Complaints And Ensure A Pleasant Guest Experience. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Typing speed, Complaint handling, Hindi and English, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Kukatpally, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Mister Hair reviews applications regularly.