Customer Care Executive

Looking for a Customer Care Executive role in Darbhanga? Mithila Doo Deg Taxi is hiring now. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• You will identify upsell opportunities where relevant.

Salary

You will be paid ₹10,000 – ₹12,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Complaint handling, Hindi and English, Verbal communication, Typing speed
• Basic English
• Freshers can apply
• Someone patient and customer-first

Job at a glance

• Location: Darbhanga, Bihar
• Openings: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Mithila Doo Deg Taxi today.