Telecaller

Looking for a Telecaller role in Guntur? Mithra Educational Services is hiring now. You can earn up to ₹12,000/month. 5 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: Hindi and English, Verbal communication, Complaint handling, Typing speed
• Female Only
• Good English
• Freshers can apply
• You are polite and customer-first

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Job details

• Job location: Guntur, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Openings: 5

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