Telecaller

Mithra Financial Solutions wants to bring on a Telecaller for its Guntur team. The pay goes up to ₹17,000/month. The team is filling 15 vacancies.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively.

Roles and responsibilities

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: CRM tools, Typing speed, Hindi and English, Complaint handling
• Female Only
• Basic English
• Freshers can apply

Salary and benefits

You will be paid ₹11,000 – ₹17,000 per month.

Quick facts

• Job location: Guntur, Andhra Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 15
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Apply today and take the next step in your career with Mithra Financial Solutions.