Odia Tele Caller

Looking for an Odia Tele Caller role in Santoshpur, Kolkata? Mithun Bhattacharjee (Quantum Global Business Solutions) is hiring now. 2 candidates will be hired for this role. Salary is up to ₹15,000/month.

Employer’s description

Need Odia Tele Caller For For Collection And Recovery. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Hindi, Bengali

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Hindi, Outbound
• No English required
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Hindi, Bengali
• A customer-first, polite attitude

Key responsibilities

• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Santoshpur, Kolkata, West Bengal
• Vacancies: 2
• Work type: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mithun Bhattacharjee (Quantum Global Business Solutions) reviews applications regularly.