Tele Caller

A new Tele Caller role is open at Mittal Commerce Classes Private Limited, Tonk Road, Jaipur. There are 5 open positions. Freshers can apply. You can earn up to ₹18,000/month.

Employer’s description

Job Description Telecaller (Student Support & Counselling)Position: Telecallerdepartment: Student Support / Counsellingkey Responsibilities:Make Outbound Calls To Students To Provide Complete Information About Available Courses.Explain Course Details, Duration, Syllabus, And Fee Structure To Interested Students.Conduct Feedback. Type : Outbound | Languages : Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Compensation: ₹15,000 – ₹18,000 per month.

Eligibility

• Open to freshers
• Education: Graduate
• Good knowledge of English, Hindi and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, English

Position details

• Job location: Tonk Road, Jaipur, Rajasthan
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 5

Ready to start? Upload your resume and apply to Mittal Commerce Classes Private Limited today.