Telecaller

Mizaj Customized Menswear is looking for a Telecaller to join its team in Mannadi, Chennai. You can earn up to ₹25,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Day-to-day work

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.

What you get

Salary: ₹20,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Verbal communication, Complaint handling, Hindi and English and CRM tools
• Female Only
• No English required
• Freshers can apply
• You are patient and calm under pressure

Quick facts

• Location: Mannadi, Chennai, Tamil Nadu
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Mizaj Customized Menswear.