Team Leader (Tl)

Mk Fincare Private Limited is looking for a Team Leader (Tl) to join its team in Nirman Vihar, Delhi. Salary is up to ₹25,000/month. There are 22 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic | Languages : Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Education: Tenth Pass
• Comfortable with Domestic, English, Hindi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic
• Languages: Hindi, English
• You are customer-first and polite

What you will do

Your main tasks will be to:

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.

Salary

The salary for this role is ₹18,500 – ₹25,000 per month.

Quick facts

• Location: Nirman Vihar, Delhi, Delhi
• Employment type: Full time
• Work type: Office-based
• Openings: 22
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Mk Fincare Private Limited today.