Tele Caller

A new Tele Caller role is open at MK Gold & Commodities Pvt Ltd, Basaveshwar Nagar, Bengaluru. There are 3 open positions. Salary is up to ₹20,000/month.

In the employer’s words

Outbound Calling: Make Outbound Calls To Existing Or Potential Customers (Leads From Justdial, Newspaper Ads, Google Ads, Website Queries).Sales Conversion: Persuade Customers To Sell Their Old Gold And Schedule Branch Visits.Customer Support: Answer Questions, Explain Gold Evaluation/Buying Processes, And Handle Objections.Follow-Ups: Follow. Marketing | Languages : Hindi, English, Kannada

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, Hindi, Kannada and Marketing
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Languages: Hindi, English, Kannada

Key responsibilities

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Job at a glance

• Location: Basaveshwar Nagar, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 3

If this job suits you, apply now — shortlisted candidates will be contacted by MK Gold & Commodities Pvt Ltd.