Telesales Manager

Mkat Auto Llp is looking for a Telesales Manager to join its team in Paldi, Ahmedabad. The team is filling 4 vacancies. The pay goes up to ₹40,000/month.

Employer’s description

Lead And Manage The Sales And Coordination Team By Setting Clear Goals, Assigning Tasks, Monitoring Performance, Ensuring Erp And Work Order Accuracy, Training New Hires, Correcting Lead Errors, Improving Processes, Enforcing Sops, Resolving Conflicts, Updating Reports, And Driving Teamwork To Achieve Sales And Operational Targets. More Than 2 Years Experience Compulsory. | Type : Sales, Mutual Funds | Languages : Telugu, Tamil, Gujarati, Malayalam, Bengali, Marathi, Punjabi, Kannada, Hindi, English

Who can apply

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Mutual Funds
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Mutual Funds
• Languages: Telugu, Tamil, Gujarati, Malayalam, Bengali, Marathi, Punjabi, Kannada, Hindi, English
• Someone patient and calm under pressure

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

What you get

Compensation: ₹25,000 – ₹40,000 per month.

Job details

• Work location: Paldi, Ahmedabad, Gujarat
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Mkat Auto Llp.