Telecaller Inbound

Ml Agency is hiring a Telecaller Inbound in Vinayagapuram, Chennai. You can earn up to ₹12,000/month. There are 5 open positions.

In the employer’s words

Telcalling Need , 13000 Incentive Will Be Given. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Tamil

Salary

Compensation: ₹10,000 – ₹12,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Tamil
• You are calm under pressure and customer-first

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.

Position details

• Job location: Vinayagapuram, Chennai, Tamil Nadu
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 5
• Timings: 10:30am - 6pm | Monday to Saturday.

Ready to start? Upload your resume and apply to Ml Agency today.