Telecaller

MLB Logistics India Pvt Ltd is looking for a Telecaller to join its team in Kapra, Hyderabad. Salary is up to ₹12,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with CRM tools, Typing speed, Verbal communication, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and calm under pressure

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.

What you get

Salary: ₹12,000 per month, based on skills and experience.

Quick facts

• Location: Kapra, Hyderabad, Telangana
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by MLB Logistics India Pvt Ltd.