International Voice Process Agent

MMT Acoustix has an opening for an International Voice Process Agent based in Naiwala, Karol Bagh, Delhi. The team is filling 2 vacancies. Salary is up to ₹30,000/month.

Note from the employer

We Are Seeking An International Sales Executive To Develop Global Markets, Generate Leads, Manage Overseas Clients, Prepare Proposals, Negotiate Contracts, And Achieve Sales Targets. The Ideal Candidate Should Possess Strong Communication, Relationship-Building, And International Business Development Skills. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Your responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹20,000 – ₹30,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Job at a glance

• Work location: Naiwala, Karol Bagh, Delhi, Delhi
• Job type: Full time
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to MMT Acoustix today.