Graduates Hiring In Gurgaon / Gradu...

Start your next role as a Graduates Hiring In Gurgaon / Gradu... with Mncs in Sector 18 - Gurgaon, Delhi. Salary is up to ₹19,000/month. The team is filling 20 vacancies.

In the employer’s words

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Compensation

You will be paid ₹16,000 – ₹19,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with Hindi and English, Verbal communication, Typing speed, CRM tools
• Good English
• Freshers can apply

Key responsibilities

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time

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