Hindi Bpo Customer Care Bpo Executi...

Mnc wants to bring on a Hindi Bpo Customer Care Bpo Executi... for its Sector 24 - Gurgaon, Delhi team. There are 30 open positions. The pay goes up to ₹14,000/month. Freshers can apply.

Note from the employer

Handle Inquiries, Resolve Issues, And Provide Accurate Information About Products And Services While Maintaining A Customer-Focused Approach. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Pay and perks

The salary for this role is ₹11,000 – ₹14,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• No English required
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone calm under pressure and customer-first

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Position details

• Location: Sector 24 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Mnc.