Hindi Bpo Executive - Telecaller Te...

Start your next role as a Hindi Bpo Executive - Telecaller Te... with Mncs in Sector 17 - Gurgaon, Delhi. There are 25 open positions. You can earn up to ₹15,000/month. Freshers can apply.

Note from the employer

Manage Customer Interactions Via Chat Call Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Hindi, English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• No English required
• Freshers can apply
• Languages: Hindi, English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone customer-first and patient

Job at a glance

• Work location: Sector 17 - Gurgaon, Delhi, Delhi
• Vacancies: 25
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Mncs.