Mnc Company Freshers Hiring For Bpo...

Mncs wants to bring on a Mnc Company Freshers Hiring For Bpo... for its Sector 18 - Gurgaon, Delhi team. The team is filling 30 vacancies. You can earn up to ₹16,000/month.

Employer’s description

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Active listening, Complaint handling, CRM tools, Hindi and English
• No English required
• Freshers can apply

Key responsibilities

As a Mnc Company Freshers Hiring For Bpo..., your work will include:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

What you get

You will be paid ₹14,000 – ₹16,000 per month.

Job at a glance

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Click Apply to send your profile to Mncs. It takes less than a minute.