Mnc Customer Service Executive Bpo ...

A new Mnc Customer Service Executive Bpo ... role is open at Mncs, Kapashera, Delhi. The team is filling 30 vacancies. No experience? You can still apply. The pay goes up to ₹18,000/month.

In the employer’s words

Manage Large Volumes Of Incoming Customer Calls, Emails, Or Chats, And Make Follow-Up Calls When Necessary. Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Marathi, Hindi, English

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi and Tamil
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Marathi, Hindi, English
• A patient, polite attitude

Key responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

Job at a glance

• Location: Kapashera, Delhi, Delhi
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

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