Mnc Graduate Freshers Hiring In Gur...

A new Mnc Graduate Freshers Hiring In Gur... role is open at Mncs, Sector 19 - Gurgaon, Delhi. The pay goes up to ₹19,000/month. The team is filling 30 vacancies. Freshers can apply.

Note from the employer

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Salary and benefits

Salary: ₹15,000 – ₹19,000 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with Verbal communication, Active listening, Typing speed, Complaint handling
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Sector 19 - Gurgaon, Delhi, Delhi
• Openings: 30
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Mncs reviews applications regularly.