Mnc Hiring Customer Service Bpo Exe...

Mncs is looking for a Mnc Hiring Customer Service Bpo Exe... to join its team in Sector 28 - Gurgaon, Delhi. There are 30 open positions. The pay goes up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Mnc Hiring Graduate Candidates For Customer Care Telecalling Process.

Key responsibilities

As a Mnc Hiring Customer Service Bpo Exe..., your work will include:

• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Requirements

• Open to freshers
• Graduate or equivalent
• Good knowledge of Typing speed, Verbal communication, Complaint handling and Hindi and English
• Basic English
• Freshers can apply
• You are customer-first and polite

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Quick facts

• Location: Sector 28 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Mncs.