Customer Support Representative (Cs...

MNM Reality Pvt Ltd is hiring a Customer Support Representative (Cs... in Kalyan Nagar, Bengaluru. Salary is up to ₹20,000/month. 5 candidates will be hired for this role.

Employer’s description

Assists Customers With Inquiries And Issues Related To A Company'S Products And Services. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : Kannada, Hindi | Preferred Experience In : Real Estate

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Hindi, Inbound, Kannada, Real Estate
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: Kannada, Hindi
• Preferred Experience In: Real Estate
• Someone patient and calm under pressure

What you get

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Position details

• Job location: Kalyan Nagar, Bengaluru, Karnataka
• Vacancies: 5
• Employment type: Full time
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to MNM Reality Pvt Ltd. It takes less than a minute.