Crm Manager

Start your next role as a Crm Manager with MNR Solutions Private Limited in Lower Parel, Mumbai. Salary is up to ₹55,000/month.

In the employer’s words

Key Responsibilities 1. Customer Experience & Relationship Managementact As The Single Point Of Contact For All Customer Interactions Across Channels (Calls, Emails, Whatsapp, Chat, Social Media)Ensure Quick, Empathetic, And Effective Resolution Of All Customer Queries And Complaintshandle:Order Issuesdelivery Delaysdamaged/Miss. More Than 2 Years Experience Compulsory.

Requirements

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with Documentation, Financial products, MS Excel, Compliance
• Good English
• More Than 2 Years Experience Compulsory.
• You are persuasive and ethical

Roles and responsibilities

• Cross-sell relevant financial products to existing customers
• Follow up on applications until disbursal or policy issue
• Manage collections and track overdue accounts
• Source and onboard customers for loans, accounts or insurance products
• Comply with RBI/IRDAI guidelines and internal audit norms

Pay and perks

Salary: ₹45,000 – ₹55,000 per month, based on skills and experience.

Quick facts

• Work location: Lower Parel, Mumbai, Maharashtra
• Work mode: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to MNR Solutions Private Limited today.