Telecaller

Start your next role as a Telecaller with Mobikwik in Sector 53 - Gurgaon, Delhi. Salary is up to ₹10,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Salary: ₹6,000 – ₹10,000 per month, based on skills and experience.

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Verbal communication, Complaint handling and CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and polite

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Sector 53 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1

Click Apply to send your profile to Mobikwik. It takes less than a minute.