Telecaller

Mobile B is hiring a Telecaller in Ashok Nagar, Ranchi. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Verbal communication, Complaint handling, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• You are patient and customer-first

What you get

Compensation: ₹15,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Ashok Nagar, Ranchi, Jharkhand
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Mobile B today.