Telecaller

Modern secure insurance has an opening for a Telecaller based in Tambaram, Chennai. Great for first-time job seekers. Salary is up to ₹13,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹13,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Good knowledge of Hindi and English, Complaint handling, Verbal communication and CRM tools
• Female Only
• No English required
• Freshers can apply
• A customer-first, polite attitude

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Tambaram, Chennai, Tamil Nadu
• Vacancies: 1
• Work type: Office-based
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Modern secure insurance.