Female Telecaller / Customer Suppor...

Looking for a Female Telecaller / Customer Suppor... role in Gota, Ahmedabad? Modo Wellness Llp is hiring now. 2 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

1+ Year Experience In Telecalling, Customer Support, Or Salesexperience In Healthcare, Wellness, Hair Care, Beauty, Or Personal Care Preferredgood Understanding Of Health & Wellness Productsexcellent Communication In Hindi + English; Gujarati Is Mandatoryability To Explain Products Clearly And Professionallyexperience In Customer Follow-Ups, L. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Gujarati

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.

Skills and qualifications

• 2+ years of experience in a similar role
• Education: Graduate
• Skills: English, Gujarati, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Gujarati
• A customer-first, polite attitude

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Location: Gota, Ahmedabad, Gujarat
• Job type: Full time
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Modo Wellness Llp.