Telecaller

Looking for a Telecaller role in Banjara Hills, Hyderabad? Moh Wellness is hiring now. You can earn up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Hindi and English, Complaint handling, CRM tools, Active listening
• Female Only
• Basic English
• Freshers can apply

What you get

Compensation: ₹20,000 per month.

Quick facts

• Work location: Banjara Hills, Hyderabad, Telangana
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Moh Wellness.