Telecaller

Start your next role as a Telecaller with Mohan mobile centre in Gudhiyari, Raipur. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of CRM tools, Active listening, Verbal communication and Complaint handling
• Basic English
• Freshers can apply
• Someone customer-first and polite

Key responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Job location: Gudhiyari, Raipur, Chhattisgarh
• Vacancies: 1
• Employment type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mohan mobile centre reviews applications regularly.