Manager

Mohini Abhushan is looking for a Manager to join its team in Makhmalabad, Nashik. The pay goes up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Day-to-day work

• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, CRM tools, Complaint handling and Verbal communication
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Salary

Salary: ₹20,000 per month, based on skills and experience.

Job details

• Location: Makhmalabad, Nashik, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Vacancies: 1

Apply today and take the next step in your career with Mohini Abhushan.