Senior Telecaller

MOHIT GUPTA (Shree Radhey International) is looking for a Senior Telecaller to join its team in Hastsal Road, Uttam Nagar, Delhi. Salary is up to ₹16,000/month. The team is filling 4 vacancies.

Employer’s description

Outbound/Inbound Calling: Conducting High-Volume Cold Calling Or Handling Customer Inquiries Efficiently.Sales & Lead Generation: Persuading Prospective Customers To Purchase Products Or Schedule Appointments.Database Management: Updating And Maintaining Accurate Records Of Customer Interactions, Conversations, And Contact Details In A Crm System. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Hindi, English

What the job involves

As a Senior Telecaller, your work will include:

• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹14,000 – ₹16,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Marketing, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Hindi, English
• A calm under pressure, polite attitude

Job details

• Job location: Hastsal Road, Uttam Nagar, Delhi, Delhi
• Openings: 4
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 11:00 AM - 8:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time

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