Team Leader

A new Team Leader role is open at Mohit Lawaniya (Digital Mudra Capital), Sector 31 - Faridabad, Delhi. 2 candidates will be hired for this role. You can earn up to ₹30,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi

Salary and benefits

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Marketing and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi
• A customer-first, calm under pressure attitude

Quick facts

• Work location: Sector 31 - Faridabad, Delhi, Delhi
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Employment type: Full time
• Timings: 10:00 AM - 6:10 PM | Monday to Saturday

Apply today and take the next step in your career with Mohit Lawaniya (Digital Mudra Capital).