Field Collection Executive

Mohtri Consultants Private Limited has an opening for a Field Collection Executive based in Dayal Bagh, Agra. You can earn up to ₹12,000/month. There are 4 open positions. Freshers can apply.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Good knowledge of CRM tools, Active listening, Hindi and English and Typing speed
• Basic English
• Freshers can apply
• A customer-first, polite attitude

What you get

Compensation: ₹10,000 – ₹12,000 per month.

Job at a glance

• Location: Dayal Bagh, Agra, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 4
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Mohtri Consultants Private Limited. It takes less than a minute.