Field Collection Executive

Start your next role as a Field Collection Executive with Mohtri Consultants Private Limited in Deoria. No experience? You can still apply. The team is filling 9 vacancies. You can earn up to ₹12,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary and benefits

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Complaint handling, Verbal communication, CRM tools, Active listening
• Basic English
• Freshers can apply
• Someone patient and calm under pressure

Job at a glance

• Work location: Deoria, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 9

Ready to start? Upload your resume and apply to Mohtri Consultants Private Limited today.