Bpo Team Leader / Bpo Sales Team Le...

Moil Consultant wants to bring on a Bpo Team Leader / Bpo Sales Team Le... for its Sector 18 - Gurgaon, Delhi team. Salary is up to ₹35,000/month. There are 30 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Mutual Funds

Your responsibilities

As a Bpo Team Leader / Bpo Sales Team Le..., your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Salary and benefits

You will be paid ₹30,000 – ₹35,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Mutual Funds
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Mutual Funds
• A polite, calm under pressure attitude

Position details

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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