Bpo Team Leader / Tl / Teamleader

Start your next role as a Bpo Team Leader / Tl / Teamleader with Moil Consultant in Sector 18 - Gurgaon, Delhi. You can earn up to ₹40,000/month. 20 candidates will be hired for this role.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹28,000 – ₹40,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Active listening, Typing speed, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Quick facts

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Work mode: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Moil Consultant reviews applications regularly.