Customer Care Executive Voice & Non...

Moil Consultant wants to bring on a Customer Care Executive Voice & Non... for its Sector 30 - Gurgaon, Delhi team. There are 30 open positions. You can earn up to ₹27,000/month. Great for first-time job seekers.

Note from the employer

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English, Telugu, Bengali, Kannada, English

Day-to-day work

As a Customer Care Executive Voice & Non..., your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Kannada and Telugu
• Good English
• Freshers can apply
• Languages: English, Telugu, Bengali, Kannada, English

Compensation

Salary: ₹20,000 – ₹27,000 per month, based on skills and experience.

Job details

• Work location: Sector 30 - Gurgaon, Delhi, Delhi
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Moil Consultant.