Office Executive / Office Coordinat...

Moil Consultant is looking for an Office Executive / Office Coordinat... to join its team in Sector 29 - Gurgaon, Delhi. The team is filling 30 vacancies. You can earn up to ₹30,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with CRM tools, Typing speed, Active listening, Complaint handling
• Good English
• 1 - 2 Years Experience Compulsory.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job details

• Job location: Sector 29 - Gurgaon, Delhi, Delhi
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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