Blinkit Voice & Non-Voice Call Cent...

A new Blinkit Voice & Non-Voice Call Cent... role is open at Moil Education, Sector 5 - Gurgaon, Delhi. Salary is up to ₹14,000/month. The team is filling 20 vacancies.

Employer’s description

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of Verbal communication, Hindi and English, Complaint handling and Active listening
• No English required
• Freshers can apply
• A calm under pressure, polite attitude

Salary

The salary for this role is ₹11,000 – ₹14,000 per month.

Roles and responsibilities

• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Sector 5 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — Moil Education reviews applications regularly.