Office Executive Email Support Exec...

Looking for an Office Executive Email Support Exec... role in Sector 30 - Gurgaon, Delhi? Moil Education is hiring now. Salary is up to ₹30,000/month. Freshers can apply. The team is filling 20 vacancies.

In the employer’s words

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Tamil, Telugu, Gujarati, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary

Compensation: ₹20,000 – ₹30,000 per month.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Tamil, Telugu, Gujarati, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are customer-first and patient

Your responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.

Job details

• Job location: Sector 30 - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Ready to start? Upload your resume and apply to Moil Education today.