Email Support Executive Bpo Non Voi...

A new Email Support Executive Bpo Non Voi... role is open at Moil, Sector 29 - Gurgaon, Delhi. There are 30 open positions. Great for first-time job seekers. You can earn up to ₹28,000/month.

Note from the employer

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Hindi, Marathi, English

Salary and benefits

You will be paid ₹17,000 – ₹28,000 per month.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Hindi, Marathi, English
• Someone polite and patient

What the job involves

As an Email Support Executive Bpo Non Voi..., your work will include:

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.

Position details

• Work location: Sector 29 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Moil. It takes less than a minute.