Email Support Executive / Chat Voic...

A new Email Support Executive / Chat Voic... role is open at Moil Placement Service - Free Job Consultant, Sector 30 - Gurgaon, Delhi. Salary is up to ₹25,000/month. Freshers can apply. There are 30 open positions.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Female Only
• Good English
• Freshers can apply
• Languages: English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹17,500 – ₹25,000 per month.

Position details

• Job location: Sector 30 - Gurgaon, Delhi, Delhi
• Work type: Office-based
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Moil Placement Service - Free Job Consultant reviews applications regularly.