Apollo Email Support Executive / Ch...

Moil Placement Services wants to bring on an Apollo Email Support Executive / Ch... for its Sector 18 - Gurgaon, Delhi team. You can earn up to ₹25,000/month. There are 30 open positions. Great for first-time job seekers.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English | Type : Outbound, Domestic, International, Inbound | Marketing

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Inbound, International, Marketing and Outbound
• Good English
• Freshers can apply
• Languages: English
• Type: Outbound, Domestic, International, Inbound
• Marketing
• Someone patient and calm under pressure

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹18,000 – ₹25,000 per month.

Job at a glance

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Work type: On-site

Click Apply to send your profile to Moil Placement Services. It takes less than a minute.