Banking Process - Advisor,Executive...

Moil Placement Services is hiring a Banking Process - Advisor,Executive... in Sector 20 - Gurgaon, Delhi. You can earn up to ₹18,000/month. Great for first-time job seekers. 30 candidates will be hired for this role.

Note from the employer

Responsible For Managing Interactions, Resolving Queries, And Ensuring High Levels Of Satisfaction Across Various Channels Like Phone, Email, Chat.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Skills: Hindi and English, Verbal communication, CRM tools, Complaint handling
• Basic English
• Freshers can apply

Salary

Compensation: ₹14,000 – ₹18,000 per month.

Roles and responsibilities

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.

Job details

• Work location: Sector 20 - Gurgaon, Delhi, Delhi
• Work type: Office-based
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Moil Placement Services.